SALESFORCE AGENTFORCE MARKETING CONSULTING & IMPLEMENTATION
Build a marketing operation that connects data, journeys, and customer experiences
We design and implement Agentforce Marketing solutions that connect customer data, audiences, journeys, personalization, and automation across the channels and Salesforce products your marketing teams rely on.
Teams we have delivered for
Agentforce MarketingA connected marketing operation takes more than campaign execution.
Agentforce Marketing brings customer data, audiences, journeys, personalization, automation, and engagement together across Salesforce.
We design the underlying marketing model so customer data can be unified where needed, then used consistently across segmentation, journeys, channels, and personalized experiences.
Customer data and audience design
Define the customer data, identifiers, consent requirements, and audience structures needed for segmentation and activation.
Journeys, channels, and orchestration
Structure lifecycle journeys, triggers, channel logic, and communication rules around how customers move through the marketing experience.
Personalization and automation
Use connected customer context to personalize content and experiences, automate defined marketing workflows, and coordinate engagement across channels.
AGENTFORCE MARKETING USE CASES
Where Agentforce Marketing supports day-to-day marketing operations.
From audience activation and lifecycle journeys to personalization and automation, Agentforce Marketing connects the workflows behind customer engagement.
Audience Segmentation & Activation
Build and activate audiences using customer attributes, behavior, engagement signals, and lifecycle context across connected marketing channels.
- Segmentation
- Audience Activation
Lifecycle Journey Orchestration
Design triggered and always-on journeys across email, SMS, push, and other channels based on customer behavior and lifecycle stage.
- SMS
- Push
Web & App Personalization
Use customer context, segments, and behavioral signals to tailor content and experiences across websites, apps, and other digital touchpoints.
- Web
- Mobile
- Personalization
Marketing Automation & Agentforce
Automate defined marketing workflows and use Agentforce capabilities to support campaign preparation, audience work, content tasks, and operational follow-up.
- Automation
- Agentforce
CASE STUDY
Ongoing Marketing Cloud Support and Development
sahibinden.com
sahibinden.com uses Marketing Cloud for high-volume, data-driven end-user communications. Its environment requires continuous updates to integrations, customer journeys, queries, automations, interaction logging, and campaign processes as new products, data requirements, and business rules emerge.
Veri Cloud provides ongoing support, solution engineering, and hands-on development. The work covers integration refactoring, user interaction logging, journey optimization, query and automation improvements, dynamic campaign management, and end-user communications for Otobid.
- INTEGRATION DEVELOPMENT & REFACTORING
- Integrations are updated for new data and use-case requirements.
- JOURNEY, QUERY & AUTOMATION OPTIMIZATION
- Customer journeys and their supporting technical structures are continuously improved.
- USER INTERACTION LOGGING
- Interactions are captured for journey monitoring and updates.
- DYNAMIC CAMPAIGN AUTOMATION
- Technical structures support automated campaign scenarios.
- 62.9M
- MONTHLY USERS
- 8M+
- ACTIVE LISTINGS
- ONGOING
- ENGAGEMENT
Platform scale as of July 2025.
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Salesforce product
Capabilities
How we take Agentforce Marketing from marketing model to production.
Every marketing environment starts with different customer data, channels, journeys, and operational requirements. We shape the delivery path around how audiences, engagement, personalization, automation, and connected systems need to work together.
01
Define the marketing model
Define audiences, lifecycle stages, channels, consent requirements, campaign workflows, and the outcomes the marketing environment needs to support.
02
Design the data and audience foundation
Map the customer data, identifiers, attributes, segments, and activation requirements needed to support marketing journeys and personalization.
03
Build journeys and channel orchestration
Configure triggered and scheduled journeys, channel logic, communication rules, and handoffs across email, SMS, push, and other connected touchpoints.
04
Configure personalization and automation
Build personalization rules, content logic, and automation around the customer context and marketing workflows defined for the use case.
05
Test and launch
Validate data flows, audiences, journey logic, personalization, channel delivery, permissions, and automation before production rollout.
06
Support and optimize
Monitor journeys and platform operations, refine automations and queries, improve existing workflows, and introduce new marketing use cases as requirements evolve.
Build a marketing environment around your customers, journeys, and channels.
Tell us the marketing challenge you need to solve. We'll help scope the right Agentforce Marketing solution around your data, journeys, personalization, automation, and connected systems.
You will be talking to
Ilkay Tuna
Business Requirement Manager, Veri Cloud
We build on Salesforce, not just around it
Enterprise Agentforce Marketing delivery, backed by Salesforce-native engineering.
Builders, not just consultants
We configure, extend, and develop on Salesforce, from audience and journey architecture to automation, personalization, and custom marketing workflows.
Connected to the systems your marketing teams rely on
We connect marketing operations with customer data, CRM, commerce, service, and other business systems so journeys and campaigns work with the context they need.
Designed for live marketing operations
We build for maintainability, campaign operations, data quality, and scale, then support and optimize the environment as journeys, channels, and requirements evolve.
CONNECTED CAPABILITIES
Connect Agentforce Marketing to the data, systems, and experiences around it.
Marketing operations rely on connected customer data, coordinated channels, commerce signals, and operational systems. We connect Agentforce Marketing to the capabilities required for each use case.
- 01
Data 360
Use connected customer data to build audiences, support segmentation and personalization, and activate relevant context across defined marketing journeys.
- 02
Agentforce
Extend defined marketing workflows with AI-assisted planning, content operations, campaign coordination, and other agentic use cases supported by appropriate review and guardrails.
- 03
Agentforce Commerce
Connect commerce signals such as product interest, purchases, and orders to relevant audiences and lifecycle journeys where the data and consent model support the use case.
- 04
Salesforce Integration Services
Connect Agentforce Marketing to websites, data platforms, consent systems, analytics tools, and other operational technology through APIs, middleware, and custom development.
STARTING WITH AGENTFORCE MARKETING
Start with the marketing problem you need to solve.
Every marketing organization has different audiences, journeys, channels, systems, data maturity, and operational priorities. We define the starting point around the customer experience and marketing outcome that need to improve.
Build a new marketing environment on Salesforce
Establish the audience model, consent and preference requirements, channels, journeys, automation, personalization, and integrations required to create a connected marketing operation.
COMMON SIGNALS
- Disconnected marketing tools
- Manual journey execution
- Limited audience visibility
- No consistent consent or preference model
Improve an existing marketing environment
Assess the current environment, identify operational and technical bottlenecks, and refine audiences, journeys, integrations, data flows, automation, personalization, and reporting.
COMMON SIGNALS
- Complex or difficult-to-maintain journeys
- Inconsistent audience data
- Manual campaign operations
- Underused Salesforce capabilities
Expand with connected data, personalization, and Agentforce
Extend an established marketing environment with richer customer context, additional channels and journeys, more advanced personalization, and governed Agentforce use cases.
COMMON SIGNALS
- Need for more connected customer context
- Growing journey or channel requirements
- Demand for more relevant personalization
- Clear opportunities for agent-assisted workflows
Your starting point may be one of these or a phased combination based on your marketing priorities and operational maturity.
Discuss your Agentforce Marketing starting pointFrequently Asked Questions