SALESFORCE INTEGRATION SERVICES
Connect Salesforce to the systems your business runs on
We design and implement APIs, middleware, and reliable data flows that connect Salesforce with operational platforms, external applications, and data sources.
Teams we have delivered for
WHEN TO BRING US IN
Bring us in when Salesforce needs to exchange data and coordinate actions across your technology environment.
We build new connections and redesign existing integration landscapes where reliability, ownership, or scalability needs to improve.
Salesforce needs to join a connected business process
Salesforce needs to exchange customer, order, service, payment, or operational data with other business systems.
Existing integrations need redesign
Point-to-point connections, duplicated flows, unclear ownership, or fragile dependencies make the current environment difficult to maintain or extend.
Data flows need defined behavior
Source systems, direction, timing, validation, error handling, and system responsibilities need to be established across each integration.
Automation or Agentforce needs external access
Workflows and agents need reliable access to external data and actions without introducing manual handoffs or disconnected processes.
Connect Salesforce through integrations designed for production.
We define each interface, build the required connections, and validate how data and actions move across systems.
Integration architecture
Source and target systems, responsibilities, security, data mappings, dependencies, and exchange patterns defined for each connection.
APIs and middleware connections
APIs, middleware routes, and scheduled or event-driven flows implemented to connect Salesforce with the required systems.
Mapping and data-flow controls
Records and payloads mapped, transformed, validated, and routed with defined handling for failures and exceptions.
Tested and supportable integrations
End-to-end behavior validated, with error handling, logging, monitoring requirements, and production support documentation prepared.
SALESFORCE EXPERTISE
Deep Salesforce expertise for connected, agent-powered operations.
From AI agents and trusted customer data to sales, service, marketing, commerce, loyalty, and digital experiences, we design and connect the Salesforce solutions that power your business.
Agentforce & AI Solutions
Design, ground, and deploy trusted AI agents that use Salesforce data and connected systems to understand requests and complete defined tasks.
Agentforce Service
Connect cases, channels, routing, knowledge, automation, and human support so every service request follows the right path.
Data 360
Connect, unify, and activate customer data across Salesforce and external systems to create trusted, usable profiles.
Agentforce Sales
Structure leads, opportunities, pipeline, forecasting, and sales workflows around the way your teams sell.
Agentforce Marketing
Unify audiences, orchestrate lifecycle journeys, and personalise experiences across web, mobile apps, email, and messaging.
Agentforce Commerce
Design B2B and B2C storefronts, structure catalogues and checkout, and connect orders with CRM, ERP, payment, and fulfilment systems.
Loyalty Management
Design loyalty programmes, tiers, rewards, and member experiences with Salesforce Loyalty Management or Apex Loyalty.
Experience Cloud
Build secure self-service experiences for customers, partners, and dealers, connected to Salesforce data and business processes.
Connected systems powering end-to-end Salesforce operations.
Explore Salesforce programs where integrations, data flows, and connected applications support day-to-day business processes.
Case study
Centralized Post-Purchase Service Across the Migros Super App
Post-purchase requests across Migros Sanal Market, Migros Yemek, Migros Hemen, Mion, and Macro Online were spread across separate operational systems. Representatives had to switch between tools to resolve a single request, while customers lacked a consistent in-app self-service path.
Veri Cloud centralized case management, the agent workspace, CTI, in-app self-service, and Agentforce’s natural-language capabilities on Salesforce. First implemented for Migros Sanal Market, the solution was later extended across the services within the Migros Super App.
- ~500K
- CHATS / MONTH
- ~300K
- CUSTOMER REQUESTS / MONTH
- 2.5
- INITIAL IMPLEMENTATION
MONTHS
Approximate monthly volume managed through the solution.
01 / 03
Salesforce products
Next step
Need Salesforce to work across your connected systems?
Share your platforms, data flows, current integrations, and operational priorities. We'll help you define the connections and delivery work required to make them work reliably together.
You will be talking to
Ilkay Tuna
Business Requirement Manager, Veri Cloud