CAMPAIGN CANVAS
Adaptive orchestration
OPTIMISING
CAMPAIGN GOAL
Increase loyalty
AUDIENCE
MEMBERS
HIGH VALUE
CONTENT
VARIANT A
CHANNELS
EMAIL
SMS
WEB
COORDINATED
HUMAN DIRECTION
Strategy & guardrails
EMAIL
Loyalty invitation
SUBJECT
SMS
Two-way
ADAPTIVE
WEB
Personalised recommendation
FOR YOU
LIVE
Conceptual illustration showing how Salesforce Agentforce Marketing can orchestrate personalised, adaptive customer experiences across channels. Not an actual Salesforce product interface.