Fulton Bank Strengthens Its Salesforce and nCino Teams with Veri Cloud Specialists
Fulton Bank is a US-based bank operating under Fulton Financial Corporation, a financial services holding company with more than $30 billion in assets. The bank offers a broad range of financial products and services across Pennsylvania, New Jersey, Maryland, Delaware, and Virginia, with a network of more than 230 financial centers and ATMs.
Fulton Bank engaged Veri Cloud to provide staff augmentation for banking and lending processes running on Salesforce Financial Services Cloud and nCino.
For more than two years, Veri Cloud specialists supported Fulton Bank across architecture, custom Salesforce development, and platform administration.
- $30B+
- GROUP ASSETS
- 230+
- FINANCIAL CENTERS & ATMS
- 2+
- YEARS OF SERVICE
01 / CHALLENGE
Specialist capacity embedded in the team—not short-term advisory.
Fulton Bank uses Salesforce Financial Services Cloud and nCino to support its banking and lending processes. The environment required additional expertise in:
- Salesforce and nCino architecture,
- Custom development on Salesforce,
- Platform administration,
- Resources that could work within the bank's existing IT and project delivery model.
Rather than short-term advisory input, the specialists needed to work as part of Fulton Bank's project teams and take ownership of assigned user stories and tasks.
02 / SOLUTION
A delivery team embedded in Fulton Bank’s project structure.
Veri Cloud provided Fulton Bank with a staff augmentation team consisting of Salesforce and nCino specialists. For more than two years, the team performed architecture, development, and administration work across Fulton Bank's Financial Services Cloud and nCino environment.
Architecture
Veri Cloud specialists contributed to technical architecture work across Fulton Bank’s Salesforce and nCino environment.
Custom Salesforce development
Veri Cloud developers worked on user stories and development requirements within Fulton Bank's Salesforce environment. When standard platform configuration was not sufficient, custom functionality was developed using Apex, Salesforce's server-side programming language.
Administration
Salesforce administrators supported the day-to-day management of the Financial Services Cloud and nCino environment. Platform configuration, user management, and administration tasks were carried out in coordination with Fulton Bank's teams.
Embedded delivery model
Veri Cloud specialists worked as part of Fulton Bank's IT and Salesforce teams. The team:
- Participated in the bank's project delivery processes,
- Worked on assigned user stories and tasks,
- Performed development and administration work,
- Coordinated with Fulton Bank's technical teams.
03 / RESULTS
What changed in the operation.
- Architecture, development, and administration support
- Fulton Bank's Salesforce and nCino operations were supported across technical architecture, custom Salesforce development, and platform administration.
- Financial Services Cloud and nCino expertise
- Veri Cloud specialists worked directly with the Financial Services Cloud and nCino environment supporting Fulton Bank's banking and lending processes.
- Specialists embedded in the bank's project structure
- Veri Cloud resources worked within Fulton Bank's existing user story, task, and project delivery processes.
- More than two years of service
- The staff augmentation engagement continued for more than two years.
SALESFORCE PRODUCTS
CAPABILITIES
Does your Salesforce team need additional delivery capacity?
Ilkay Tuna
Business Requirement Manager, Veri Cloud