01 · CONNECT
02 · UNIFIED PROFILE
03 · ACTIVATE
CRM
Contacts
TRANSACTIONS
Orders & payments
WEB ACTIVITY
Sessions & events
SERVICE HISTORY
Cases & chats
DOCUMENTS
Contracts & PDFs
DATA WAREHOUSE
Analytics tables
CONSENT · HONOURED
IDENTITY MATCHED
02
Unified Profile
LIVE SIGNALS
ACTIVATE
AI Agent
GROUNDED
ACTIVATE
Personalised
Email
Web
App
ACTIVATE
Workflow
ACTIVATE
Insight
Conceptual illustration showing how Salesforce Data 360 can connect, unify, and activate trusted enterprise data. Not an actual Salesforce product interface.